Featured Event
07 Jul 2009
Join members of Academy Group 23 to find out why it's so important to spend time working
ON your business, not just
IN it. Our guest speaker is Steve Smith on
'Creating a Winning Mindset'.
Latest Article
What is the first rule of business? Some would say that it is to "service your key accounts before someone else does!" For many companies, profitability is mainly a downstream consequence of "getting customer service right" with the 20% of customers who often produce 80% of the business.